What Does A Freight Forwarder Do?

Moving and shipping large loads of cargo requires multiple parties that handle specific parts of the process. This applies to modes of transportation, pricing, equipment, scheduling, and other logistics. A freight forwarder is an intermediary acting on the behalf of the shipping party to organize the majority of the logistics of good transportation. They manage almost every component of the transportation process, such as its movement through customs and how goods are stored.


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A freight forwarder acts as an agent of the cargo owner. Freight brokers tend to have networks of offices internationally, though these different locations may belong to the same circle of companies. Sometimes, different companies agree to work together if they do not have their own network to cover logistics in different countries. The connections that freight brokers have allow them to communicate all kinds of orders for moving cargo from point A to point B. Once the cargo is given to the forwarder at an origin point, they make sure that the goods are delivered to their agreed-upon location.

For more information on the role of freight forwarders and the shipping cargo process, check out the video we have linked above.

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